Privacy Policy

Our Privacy Commitment

Charger Tech LLC ("Charger," "we," "us," and "our") takes the protection of personal information seriously. This Privacy Policy describes the information practices that apply when you visit, download, access, or use Tropic Trail Scratch and our related websites, games, and mobile applications (together, the "Services").

By using the Services, you confirm that you have reviewed and understood this Privacy Policy.

1. Information We May Receive

1.1 Information You Choose to Send

If you contact Charger, provide feedback, or request support, you may choose to give us your email address and the contents of your message. Supplying this information is optional. We use it to address your request and, where appropriate, improve the Services. The Services do not require you to create an account.

1.2 Information Collected Through Use

When the Services run, they may automatically receive limited technical and usage information, including your device type and model, operating system, language settings, app version, basic gameplay or usage events, IP address, and advertising identifier. IP addresses may be used for security, analytics, and regional compliance. Google Advertising ID on Android and IDFA on iOS may be used for analytics, advertising attribution, and fraud prevention.

You can reset your advertising identifier or limit personalized advertising through your device settings. On Android, use the Google advertising controls. On iOS, use Privacy & Security and disable permission for apps to request tracking.

1.3 Providers and SDKs

To run and refine the Services, we may use third-party services or software development kits for analytics, performance and crash reporting, advertising, attribution, customer support, and similar operational functions. These providers may receive device data, usage data, or advertising identifiers needed to deliver their services.

Charger does not sell personal information. Third-party providers handle data under their own privacy notices, and users may manage available privacy choices, including personalized-ad settings, on their devices.

1.4 Lawful Grounds

Where the GDPR applies, we process personal information with your consent when you send feedback or contact us, and otherwise for our legitimate interests in operating, protecting, and improving the Services where allowed by law.

2. Why We Use Information

We may process information to provide, operate, support, and maintain the Services; improve game performance, features, and player experience; reply to questions; investigate or prevent fraud, abuse, and unauthorized access; evaluate advertising attribution and performance; and meet legal or regulatory duties.

Charger does not use personal information to make automated decisions that create legal or similarly significant effects for you.

3. Cookies and Comparable Technologies

The Services may use functional technologies that support core operation and analytical technologies that help us understand use patterns and improve performance. You can control or disable non-essential cookies and similar technologies through browser or device controls. Restricting them may limit certain functionality. Continued use of the Services signifies consent to the technologies described in this Policy.

4. Service and Promotional Messages

When permitted by law, Charger may send operational notices, product announcements, or promotional messages. You may stop non-essential promotional communications by using an unsubscribe option in an email or by contacting us at the address below. Opting out does not stop essential service-related communications.

5. Circumstances for Disclosure

Charger does not sell personal information. We disclose limited information only when it is necessary to engage service providers or SDK partners that help run the Services and are bound by confidentiality obligations; comply with a law, legal process, or government request; or protect the rights, safety, and integrity of Charger, our users, or the public.

6. Retention Periods

We keep personal information only for the period reasonably needed for the purposes stated in this Policy, unless a longer period is required or allowed by law. When an account is deleted or a valid user request is received, we will delete or anonymize personal information within 30 days, except for information we must keep by law.

7. Deletion and Local Game Data

No Persistent Player Profile

The Services do not require registration and do not maintain persistent personally identifiable player profiles.

Data Stored on Your Device

Game progress, settings, and other data stored locally on your device are removed when you uninstall the application. The Services do not offer a separate in-app account or data deletion tool.

Third-Party Processing

Analytics, attribution, advertising, and similar providers may process anonymous or aggregated information according to their own retention practices. Charger does not control those practices, but requires providers to comply with applicable data-protection laws.

Requests

To ask about data handling or exercise applicable privacy rights, contact us using the details in Section 15. We will process requests within 30 days. When deletion is completed, game progress, Virtual Items, and associated personal information will be permanently removed and cannot be recovered. Some records, such as transaction records retained for tax purposes, may be kept where the law requires it.

8. Security Measures

Charger uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, and alteration. No transmission method or storage system is entirely secure, so absolute security cannot be guaranteed.

9. Age Restriction

The Services are not intended for anyone under 18 years old, or under the minimum age of digital consent in their country if that age is higher. We do not knowingly collect personal information from children and do not use children's information for behavioral or targeted advertising. If you are below the applicable age, you may not use the Services.

A parent or legal guardian who believes that a child has supplied information without consent should contact Charger immediately. After verification, we will review and delete the information as required by applicable law, including COPPA where relevant.

10. International Processing

Your information may be transferred to, stored in, or processed in the United States or another jurisdiction in which our servers or providers operate. For transfers from the EEA, United Kingdom, or Switzerland, we use European Commission-approved Standard Contractual Clauses or another lawful transfer method required by applicable law. Data-protection rules may vary between jurisdictions, but we take steps to handle information securely and consistently with this Policy.

11. Privacy Rights

Depending on where you live and the laws that apply, including the GDPR and CCPA/CPRA, you may be entitled to request access to, correction of, deletion of, or a portable copy of your personal information; object to or restrict certain processing; withdraw consent where consent is the basis for processing; or opt out of the sale or sharing of personal information.

Submit a verifiable request using the contact information in Section 15. We generally respond within 30 days or within another period required by law. We may need to verify your identity before completing a request.

12. Notice for California Residents

California residents may have additional rights under the CCPA and CPRA. During the prior 12 months, the Services may have collected the categories below:

Charger does not sell personal information in the ordinary sense. However, disclosure to advertising partners for targeted advertising can be a sale or sharing under California law. To opt out, disable personalized advertising in your device settings or email Charger with the subject line "Do Not Sell or Share My Personal Information." We will not discriminate against you for exercising CCPA/CPRA rights.

13. Do Not Track

Some browsers provide a Do Not Track setting. The Services do not currently respond to Do Not Track signals. You can manage available privacy preferences through device controls or by contacting Charger.

14. Updates to This Policy

We may revise this Privacy Policy from time to time. The effective version is identified by the "Last Updated" date above. If you continue to use the Services after a revision takes effect, you accept the revised Policy.

15. Contact Charger

Charger Tech LLC

Email: [email protected]

8309 E Water Wood St
Sioux Falls, SD 57110-8104
United States